Company Overview: 

cPanel is a Houston, TX based technology company that designs and markets server automation software for the web hosting industry. With over 20 years of continual improvement in this space by our talented team of cPeeps, we have become the global leader in server automation.  Over 70 million websites have been launched worldwide on servers using cPanel software and we have exciting plans for the future and need people like you to help us get there. 

Position Overview: 

The Internal Development Manager is responsible for ensuring timely releases through management of and advocation for the cPanel Internal Development Department. This position is responsible for providing superior leadership for the department and focuses on performance management and department improvements for minimum 20+ employees. 

Essential Functions:         

• Oversees internal development, removes impediments from teams to ensure projects are completed in a timely fashion
• Responsible for Development and Quality Assurance team members and ensures clear expectations are specified and followed-through for assigned development teams Medium of communication between Development and other departments
• Develops strategies and processes for the development pipeline from code creation to testing and infrastructure automation
• Ensures proper expectations are set with developers, managers, and for executives
• Collaborate with System Engineering teams to ensure smooth deployments of applications and services
• Monitor and provide reports to executive team on projects and team health for all Internal Development teams
• Manage and lead software developers. Evaluates performance, sets goals and guides career growth
• Responsibility for department's overall performance and development
• Adheres to coding and development standards and practices provided by cPanel
• Adheres to the policies and procedures of the company
• Exemplifies the Core Values of Respect, Collaboration, Integrity, and Follow-Through

Leadership and Management Responsibilities:

• Performance management including utilizing performance management software, coaching, counseling, constructive feedback, mentoring, tracking of performance and providing effective performance evaluations
• Assists direct reports in developing new skills and enhancing current skill sets 
• Proactively seeks to improve department under supervision, including providing employees specific goals and objectives, and provides guidance on how to achieve them
• Responsible for Internal Development department budget, forecasting financial needs, staying within budget parameters as set by CEO and meeting company financial objectives
• Timely follow-through on communication internally and externally including email, tickets, and one on one meetings
• Displays ongoing empathy and appreciation to employees and earns the confidence of the department by understanding the needs of the employee and department, while providing a safe place for employees to express themselves 
• Maintains the ability to autonomously handle employee issues while regularly collaborating with Employee Experience Department and other executives/managers 

Qualifications:

• Oral Communication - able to communicate orally in a professional and effective manner with a wide range of people
• Written Communication - able to communicate effectively in all written work
• Team Work skills - able to collaborate effectively as part of a team
• Time Management: Able to manage work time in such a manner that ensures the accomplishment of specific objectives; sets priorities, goals, and timetables to achieve maximum productivity all while working in a fast-paced environment
• Planning/Organizational skills - use time efficiently and work through large projects with moderate supervision, small projects should be accomplished in a self-motivated manner
• Adaptability - able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
• Problem solving skills - able to identify and resolve problems in a timely manner, gather and analyze information skillfully; able to apply a limited measure of independent judgement on a regular basis in making decisions
• Interpersonal skills - able to interact with co-workers in a professional and effective manner
• Management skills - able to supervise multiple employees, and carry out management responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, counseling and coaching employees to success; addresses complaints and resolves problems

Eligibility Requirements:

• Technical skills - 
  • Familiarity with multiple programming disciplines ex: Perl, Javascript, JSON, Python, PHP
• Education/Experience - Bachelor Degree or equivalent work experience
  • Five+ years experience in software development
  • Five+ years of successful management experience with a focus on teams or other related experience
  • Experience working with Agile/Scrum teams
• Travel - Local and/or overnight travel, some by interstate air, may be required

Work Environment and Physical Demands

Ability to work in an office environment. Specific abilities required by this job include: Ability to occasionally lift and carry up to 20 pounds; Near vision; hearing; ability to transport oneself as needed throughout the day; ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time; manual dexterity (eye/hand coordination); repetitive arm/hand movements

• cPanel is a 24/7 operation and nontraditional or extended hours (including weekends) may be required