Job Openings

cPanel Jobs >> Site Reliability Engineer
Site Reliability Engineer
Title:Site Reliability Engineer
Department:Systems Administration
Location:Houston, TX
Site Reliability Engineer

The Site Reliability Engineer I position provides the opportunity for developing the required skills and knowledge to be able to rapidly deploy applications, ensure acceptable performance and reliability of cPanel infrastructure, and become a point of escalation for the Systems Administration team. The Site Reliability Engineer I is tasked with learning and gaining any necessary skills that are not yet acquired and advancing to the next job level, within a short amount of time. The person in this role will also be responsible for working on both Systems Administration and DevOps tasks, all while effectively collaborating with members of the Systems Administration, Site Reliability Engineering and DevOps Teams. 

These are the essential duties required of the position

 Participate in deploying internal and 3rd party applications

  • Automate system and application development using Puppet or similar configuration management tools
  • Sit on and be a contributing member of the DevOps Scrum Team, length of time determined by managment
  • Develop, configure and maintain systems and application monitoring using Nagios, collectd, and other in-house tools
  Establish experience monitoring and ensures acceptable performance and reliability of cPanel Infrastructure
  • Install, monitor, and configure company servers
  • Sit on and be a contributing member of the SysAdmin team, length of time determined by management
  • Updates Puppet manifests and code related code consistent with standards prepared by the Systems Administration team, as needed
  • Provides timely turnaround and effective communication for tickets opened by internal customers
  • Effectively communicates with internal customers in relation to troubleshooting, fixing, and deployment of systems
  • Adheres to the policies and procedures of the company
  • Exemplifies cPanel’s Core Values of Integrity, Respect, Collaboration, and Follow-Through
Additional Duties and Job Responsibilities: 
  • Adheres to coding and development standards and practices provided by cPanel
  • Prepares ad hoc reports for management and company executives
These are the skills, requirements, and experience we require
  • High School diploma or equivalent
  • Five years of Systems Administration experience
  • Two years of software development or automation experience
  • Technical Skills - 
    • Advanced Linux administration experience: Linux, Apache/nginx/HAProxy, MySQL/MariaDB, iptables
      • Strong working knowledge and demonstrated ability with Perl, Ruby, Python, or similar scripting languages
    • Experience with writing monitoring tests to use with Nagios or other monitoring software
    • Experience working with virtualization platform, EC2, VMware, Xen, or KVM
    • Working knowledge of automating system deployment and maintenance using Puppet, Chef, or similar automation tools
  • Iterative Development - Comfort with Scrum, or other agile methodologies is a plus
  • Communication skills - able to effectively transfer thoughts and express ideas written or verbally in individual or group situations; presents oneself clearly and articulately when speaking; checks for understanding
  • Problem Solving skills - able to take a logical approach to address problems or opportunities or manage the situation at hand by drawing on one’s knowledge and experience bases
  • Time Management - able to manage work time in such a manner that ensures the accomplishment of specific objectives; sets priorities, goals, and timetables to achieve maximum productivity
  • Attention to Detail - able to accomplish a task with concern for all the areas involved, carefully monitoring the detail and quality of own work
  • Results Oriented - has a concern for achieving or surpassing results against an internal or external standard or objective
  • Interpersonal skills - able to get along with others effectively
  • Conflict resolution - able to bring disagreements into the open and attempts to manage them collaboratively
  • Travel -  Occasional local and/or overnight travel may be required, some by interstate air 
In return for all the above, we offer the following:

Competitive Salary
Full Health, Vision, and Dental coverage
Flexible Spending Account
Free on-site lunch
Paid Vacation
Tuition Reimbursement
Casual Working Environment
401K Matching

EEO Statement

At our company, we take great pride in our diverse and talented workforce. We recognize that our continued success as a company depends largely on the collective strengths of our employees.

cPanel provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal, state and local law. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Privacy is taken seriously at cPanel, Inc. Information submitted is kept internally and not shared with third parties.

If this description fits you, apply below.  It's relatively easy and painless.

Alternatively, you can apply to this job using your profile on one of the following sites: