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Quality Assurance Analyst (SDI)
Title:Quality Assurance Analyst (SDI)
Department:Internal Systems Development
Location:Houston, TX

Position Overview:

The Quality Assurance Analyst focuses on high quality in regards to cPanel software. As a member of a scrum team, the QA Analyst is responsible for for working with the team throughout the development cycle, testing work done by the team, and sharing feedback about the feature. The QA Analyst also participates in QA department goals and projects.

Essential Duties and Responsibilities

  • Works closely with the team and contributes to decisions regarding feature development
  • Gains and shares understanding of the product to anticipate the impact of development
  • Applies testing strategies to new and existing features throughout the development process
  • Reports defects and advocates for fixes and improvements
  • Seeks opportunities to support department goals and projects
  • Supports team commitment by applying skills to all available work
  • Updates department testing tools
  • Contributes to department documentation
  • Demonstrates and acts in accordance with company values, policies, and procedures

Technical Requirements:

  • 3+ years in software Quality Assurance
  • 3+ years experience with smoke tests, black box tests, white box tests
  • 3+ years with QA automation tools like Selenium, Cypress or others
  • Proven ability to set up and execute stress tests
  • A strong understanding of Linux command line usage is required for this job
  • Familiarity with Docker, Perl and Git preferred


  • Bachelors degree with a technical focus or equivalent industry experience
  • 3+ years in Quality Assurance

Functional Requirements:

  • Oral Communication skills - able to communicate clearly and effectively
  • Written Communication skills - able to communicate effectively in all written work, utilizing proper grammar, spelling, and punctuation
  • Teamwork skills - able to work effectively as part of a team
  • Time Management skills - able to use time effectively in an unsupervised fashion, pursuing other activities when regular duties have reduced volume
  • Planning/Organizing skills - able to prioritize and plan work activities
  • Adaptability - able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events. Ability to learn new software and processes as they become available
  • Problem Solving Skills - able to identify problems and subsequently gather and analyze information skillfully in order to make sound decisions
  • Interpersonal skills - able to interact with co-workers in a professional and effective manner
  • Math skills - able to perform basic Algebra and work with percentages

Compensation and Benefits:

  • Competitive Salary
  • Full Health, Vision, and Dental coverage
  • Flexible Spending Account
  • Free on-site lunch
  • Paid Vacation
  • Tuition Reimbursement
  • Casual Working Environment
  • 401K Matching

EEO Statement

At our company, we take great pride in our diverse and talented workforce. We recognize that our continued success as a company depends largely on the collective strengths of our employees. cPanel provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related) or sexual orientation in accordance with applicable federal, state and local law. This policy applies to all terms and conditions of employment, including, but not limited to hiring, placement, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Privacy is taken seriously at cPanel, Inc. Information submitted is kept internally and not shared with third parties.

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