Title: | Compliance Analyst |
---|---|
ID: | 062022 |
Department : | Customer Service |
Location: | 13971 |
Position Overview:
The Compliance Analyst role focuses on ensuring that the users and partners that deploy WebPros products are operating within the legal and contractual terms associated with each respective product. This is a multi-functional role that handles both internal work requests and customer-facing interactions. This position reports directly to the Customer Service Supervisor and plays a key role in assisting Customer Service, Partner Success and the WebPros Global Sales Team.
Essential Functions:
Eligibility Requirements:
Qualifications:
Written Communications: Superior written communication skills required; ability to communicate effectively in all written work, utilizing proper grammar, spelling, and punctuation.
Oral Communication: Excellent oral communication skills required; to speak clearly and effectively in positive or negative situations with employees and in group settings.
Interpersonal Skills: Able to motivate, coach, mentor, and develop relationships quickly with all levels of employees in a professional and effective manner.
Research Skills: Able to gather data, facts, and impressions from a variety of sources about prospective and current employees; seeks knowledge about policies, rules, laws, procedures, or practices; managing the data flow; classifying and organizing information for use in decision-making and monitoring.
Ethics and Confidentiality: Demonstrates the highest level of ethical behavior and displays integrity and ethics in handling confidential information.
Time Management: Strong organizational skills, able to prioritize and use time effectively in an unsupervised fashion, pursuing other activities when regular duties have reduced volume; able to complete projects in a timely manner.
Business Acumen: Demonstrates good judgment and strong skills in achieving maximum organizational performance and efficiencies.
Results Driven: Able to follow through on assignments to achieve company and departmental goals.
Adaptability: Able to adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays or unexpected events including software & systems used to perform everyday tasks.
Problem Solving Skills: Able to identify and resolve problems in a timely manner, gather and analyze information skillfully; able to apply independent judgment on regular basis in making decisions.
Travel: Semi-frequent local and international travel required, including some interstate travel by air.
Work Environment and Physical Demands
Ability to work in an office environment. Specific abilities required by this job include the ability to occasionally lift and carry or move up to 20 pounds; Near vision; hearing; ability to transport oneself as needed throughout the day; ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time; manual dexterity (eye/hand coordination); repetitive arm/hand movements
cPanel is a 24/7 operation and nontraditional or extended hours (including weekends) may be required
Alternatively, you can apply to this job using your profile from Indeed by clicking the button below: