Position Overview

The Support Department and SDI Administrative Assistant performs administrative and office support activities for multiple supervisors. The Administrative Assistant is responsible for the coordination and execution of general administrative tasks to ensure that the day to day operations of the Support and SDI departments run smoothly. The Administrative Assistant will also plan and prepare department events and run necessary errands.

Essential Duties and Responsibilities   

• Performs calendar maintenance for supervisory staff, including set-up and coordination of meetings and conferences
• Prepares and justifies expenses (expense report processing) in compliance with Company policies
• Creates, modifies, and maintains documents for the Support department by successfully using strong Apple software experience (Pages, Numbers, Keynote, Calendar) OR Apple version of MS Office
• Performs general clerical duties that include copying, printing, scanning, shipping, filing, and records retention and maintenance
• Assembles internal and external print materials and distributes documents accordingly
• Assists in coordination of company based events and programs
• Plans and prepares department events and programs
• Provides regular milestone reminders to the manager and supervisors for ongoing projects 
• Processes standard mail, including prepares and mails out cPanel University certifications
• Adheres to the policies and procedures of the company
• Exemplifies the cPanel Core Values of Integrity, Respect, Collaboration and Follow-Through

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proactive and Independent - works under limited supervision and normally receives no instructions on routine work and general instructions for new assignments 
• Written Communications - able to communicate effectively in all written work, utilizing proper grammar, spelling, and punctuation; able to draft letters, reports, memos, emails, and other documents; and able to effectively proofread documents for supervisory staff
• Oral Communication - able to speak clearly and effectively in positive or negative situations; ability to maintain strict confidentiality
• Time Management - able to use time effectively under limited general supervision, pursuing other activities when regular activities have reduced volume; able to complete projects in a timely fashion
• Planning/Organizing skills - able to prioritize work activities, use time efficiently and work through large projects in a self-motivated manner; ability to plan events that run smoothly

• Results Driven - able to follow through on assignments in support of departmental goals
• Adaptability - able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
• Computer knowledge - proficient with Apple computers; strong knowledge and skills in entering, organizing, and retrieving data using  computerized spreadsheets and databases, in preparing reports, presentations and correspondence using Word, Excel, Pages and Numbers and other software, and in use of the Internet for research, communication (including email) and data exchange; ability to quickly learn internal systems

• Problem solving skills - able to identify and resolve problems in a timely manner, gather and analyze information skillfully; able to apply independent judgement within a limited scope
• Attention to detail - thoroughness in accomplishing a task for all of the areas involved, double-checking the accuracy and quality of own work product to provide accurate, precise, and consistent work
• Interpersonal skills - able to interact with co-workers and customers professionally and effectively, applying diplomacy as needed, including the ability to establish and maintain strong work relationships with management; displays energetic personality

• Texas Driver’s License and Clean DMV driving history

• Education/Experience - High school diploma or equivalent

• Typically requires minimum three (3) years of general administrative experience working in a fast paced office environment. Experience in event planning and event coordination. Strong working knowledge of administration in a technical environment. Industry experience preferred. 

• Travel - Occasional local travel may be required

Work Environment

The work environment characteristics described here are representative of those an employee comes across while performing the essential functions of this job.    

• Noise Level – Moderate
• Environment - Office environment. Well-lighted, ventilated.  Temperatures may vary, but primarily constant.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Specific abilities required by this job include:

• Ability to occasionally lift 25 pounds 
• Normal vision and hearing acuity 
• Ability to transport oneself as needed throughout the day
• Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time
• Manual dexterity (eye/hand coordination); repetitive arm/hand movements

Acknowledgments

I have received a copy of my job description. I understand that my performance evaluation may be based on this job description. I further understand and agree that I am responsible to meet or exceed the Company’s standards of the execution of the essential duties and responsibilities described above under the conditions as described. I understand that my job may change on a temporary or regular basis according to the needs of my department/cPanel and that my job description does not alter the at-will relationship of my employment with the Company. My questions have been answered satisfactorily.